{% extends "base.html" %} {% block title %}{{inc.ref}}{% endblock %} {% block breadcrumb %}{{inc.ref}}{% endblock %} {% block content %}
Incident Details
Reported By
{{inc.reported_by}}
Assigned To
{{inc.assigned_to or '—'}}
Location / Site
{{inc.location or '—'}}
Affected Systems
{{inc.affected or '—'}}
Start Time
{{inc.start_time or '—'}}
End Time
{{inc.end_time or '—'}}
{% if inc.start_time and inc.end_time %}
Duration (approx)
{% endif %}
Last Updated
{{inc.updated_at[:16]}}
Description

{{inc.description or '—'}}

{% if inc.root_cause %}
Root Cause Analysis

{{inc.root_cause}}

{% endif %} {% if inc.resolution %}
Resolution

{{inc.resolution}}

{% endif %}
Add Timeline Note
Update Status
{% for s, dot_color in [('Open','#C8971A'),('In Progress','#D97706'),('Resolved','#16A34A'),('Closed','#6B7280')] %} {% endfor %}
Timeline ({{timeline|length}})
{% if timeline %}
{% for e in timeline %}
{{e.timestamp[:16]}} · {{e.actor}}
{{e.action}}
{% if e.note %}
{{e.note}}
{% endif %}
{% endfor %}
{% else %}
No entries yet
{% endif %}
{% if inc.start_time and inc.end_time %} {% endif %} {% endblock %}